Privacy policy

At lost in travelling, your privacy is important to us. We are committed to safeguarding the personal information you share and ensuring it is handled with care, respect, and transparency. This privacy policy outlines how we collect, use, and protect your information when you visit our website or use our travel services.

Information We Collect

We collect both personal and non-personal information through the following methods:

  • Booking Information: When you book a trip through our site, we may collect your name, contact details, travel preferences, and payment information.

  • Direct Communication: If you reach out via contact forms, email, or other communication channels, we collect the details you provide.

  • Website Usage: We may gather non-personal data such as device type, IP address, and pages visited through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Process bookings and provide the services you request

  • Send booking confirmations, updates, and important notifications

  • Personalize your experience on our platform

  • Monitor website performance and improve our services

  • Maintain platform security, comply with legal obligations, and prevent fraud

We never sell or rent your personal information to third parties.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience, remember preferences, analyze site traffic, and provide personalized content. You can manage or disable cookies at any time via your browser settings.

Third-Party Service Providers

We may share essential information with trusted third parties (like payment processors, booking platforms, and analytics providers) who help us operate our services efficiently. These partners are required to follow strict privacy practices aligned with ours.

Data Security

Your data security is our priority. We implement protective measures such as encryption, secure servers, and limited access to prevent unauthorized use, access, or disclosure.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can also opt out of promotional communications. To exercise your rights, please contact our support team.

Policy Updates

We may update this privacy policy from time to time. Any changes will be reflected on this page. By continuing to use our website and services, you agree to the terms of the updated policy.